The Upstairs Surgery
Practice Privacy Notice
The Upstairs Surgery has a legal duty to our patients to explain how we use any personal information we collect about you as a registered patient at our practice. Staff at this practice maintains records about your health and the treatment you receive in electronic and paper format.
INFORMATION COLLECTED ABOUT YOU
Information such as personal details, including name address, next of kin, records of appointments and telephone calls, your health records, treatment and medications, test results, x rays etc., and any other information which enables us to deliver efficient patient care.
HOW WE USE YOUR INFORMATION
Your data is collected for the purpose of providing healthcare services. However, we can discuss this information if it is required by law. If you give consent or if it is justified in the public interest, the practice may be requested to support research, however, we will always gain your consent before sharing your information.
In accordance with the Health and Social Care Act 2012 the care data programme enabled patient data to be collected by the health and social care information centre (HSCIC) for quality and safety purposes. In addition it is possible for us to share your data with other healthcare providers in order to provide you with a high quality of care.
MAINTAINING CONFIDENTIALITY AND ACCESSING YOUR RECORDS
We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the Data Protection Act 1998(DPA), the NHS codes of confidentiality and security as well as the guidance issued by the information commissions office (ICO) You have the right to the information that we hold about you and if you would like to access this information, you will need to complete a SAR form and you will be given further information.
Risk stratification is a mechanism used to identify and subsequently manage those patients deemed as being high risk of requesting urgent or emergency care. Usually this includes patients with long term conditions e.g. cancer. Your information is collected by a number of sources, including University medical practice this information is electronically processed and given a risk score which is relayed to your GP who can then decide on any necessary actions to ensure that you receive the most appropriate care.
Your information may be shared if you have received treatment to determine which clinical Commissioning group (CCG) responsible for is paying for your treatment. This information may include your name, address, and treatment date. All of the information is held securely and confidentially. It will not be used for any other purpose or shared with any third parties.
Should you wish to opt out of data collection please contact a membr of staff who will able to explain how to do this and prevent the sharing of your data. This can be done by registering a type 1 opt out which prevents your information being shared outside this practice
IF YOU HAVE ANY QUESTIONS:
Contact via email: Hamiltonfirstname.lastname@example.org
Write to the practice manager or trainee practice manager : FAO Diane Maskell / Louise Maskell – Dr James Hamilton-Smith & Partners, Chadwell Heath Health Centre, Ashton Gardens, Chadwell Heath, Romford, Essex RM6 6RT
Ask to speak to the Practice Manager or Trainee Practice Manager
Access to your medical records
Application for access to your medical records (SAR)
Privacy notice for direct care
Privacy notice for Care Quality Commission (CQC)
Privacy notice for National Screening Programmes
Privacy notice for payments
Privacy notice for Summary Care Record
Privacy notice for NHS Digital
Privacy notice for prescriptions
Privacy notice for Public Health
Privacy notice for research
Privacy notice for risk stratification
Privacy notice for safeguarding
Privacy notice for emergencies
The Upstairs Surgery GDPR Policy GDPR Policy